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TERMS AND CONDITIONS FOR THE USE OF COSMETIC SERVICES OF THE "NAILEE" NAIL SALON
Each case will be considered individually and there may be a deviation from one of the points.

Customers are required to read the regulations before using any service / treatment.
Each treatment is priced according to the price list but the prices could be adjusted individually.
In the Nailee salon, payment for the service is possible in cash, by card or by bank transfer. If possible, the customer is asked to prepare money in a smaller denomination if payment is made in cash.
By joining the procedure, you accept the provisions of these terms and conditions, and each client is obliged to follow them directly.
The customer has the right to access the terms and conditions, price list and authorization of the person performing the treatment.
In the event of changes to the regulations, each customer will be informed and the new provisions will be made public.
These terms and conditions are valid from January 1, 2025.

CLIENT
Any person of legal age can be the customer of the salon. If minors (under 18) wish to use the services, a written consent of the legal guardian or his presence during the procedure is required.
In a situation where the client plans to come with accompanying persons, he is asked to have a maximum of 2 people. In case of coming with a kid younger than 9 years old, the service will not begin and an appointment could be rescheduled by making a 50% service value non refundable prepayment.
The client is asked not to make sudden movements during the procedure, using phone ONLY if necessary.
The Customers themselves are responsible for any damage to the salon equipment caused by customers or accompanying persons.
Personal data provided by the Customer is not transferred to anyone other than the salon's employees and is used only for booking and operation of the salon.

BOOKINGS
The salon is open from Monday to Wednesday from 9:00-16:00, Thursdays 15:00-20:00 and Fridays 10:00-16:30 while listed hours are the times that first and last appointment may begin.
If the creation of the selected decoration could cause delays in working with the next client, the decoration will not be done.
Delays exceeding 15 minutes may result in refusal to perform the treatment, perform the service with shortening or omitting certain work stages or not performing decorations.
The customer is obliged to inform about the delay as soon as possible.
In the event of the client's illness, he is asked to cancel and postpone the visit to another date. Failure to cancel the meeting in such a situation may result in refusal to provide the service.
A customer who does not show up and does not cancel the appointment at least 24 hours before the appointment (excluding random cases) is required to pay a nonrefundable deposit of 50% of the treatment before the next appointment. While booking and appointment for which an deposit is needed, the date is booked for next 24h and if in that time the prepayment is not received, the spot is not booked.
If the visit is canceled by the salon, the customer will be informed no later than 24 hours before the agreed date and a new date for the visit will be arranged (excluding random cases).

SALON
The person performing the procedure has the required qualifications and skills to perform it.
The person performing the procedure also ultimately decides, in consultation with the client, to adjust the method and technique of work to the client's requirements and needs, and may also refuse to perform the service in the event of contraindications to the treatment (bad nail condition or lesions of the nails).
The salon is not responsible for the customer's dissatisfaction with the end result, if the treatment was performed professionally and in accordance with art. The client is asked to report any comments during the treatment.
The nail salon stylist complies with the principles of hygiene and safety at work, including in particular the disinfection of the workplace, work with the use of disposable materials and sterilised tools individually for each client.
Used cosmetics and products have all approvals required by National and EU law, which does not change the fact,
that there is a possibility of allergies or irritations resulting from personal conditions.

There is a 5-day warranty for the treatment performed, and after this time the repair is payable. The warranty does not cover mechanical damage and aesthetic aspects of nails and decorations, about which the customer did not inform the stylist during the service.
Complaints for the treatments performed after leaving the salon may be considered only in a situation approved by the salon employee, and the client may apply for a correction of the treatment or a refund of up to 25% of the value of the treatment performed.
Complaints should be submitted in a written pdf document to the e-mail address nailee.wioletta@gmail.com. They will be examined as soon as possible and mainly for the benefit of the client.

The salon may publish photos of the styling made with the consent of the client.